How to Choose Patient Advocates for Patients Who Need Assistance

ADVOCATE SERVICES | HOW TO INTERVIEW | FAQs | HOW TO CHOOSE

Fees for Patient Advocate Services:

When you request help from a patient advocate, you should expect the advocate to charge you for the services he or she performs on your behalf. Health insurance does not ordinarily cover the cost of patient advocate fees, although some employers will assist with payment.

Advocates use different kinds of fee structures, depending on the kind of advocacy services they perform. Here are some ways advocates may charge you.

Not all advocates will charge all fees.


•	Initial assessment fees (to get to know the patient and to determine the scope of work and services needed)
•	Hourly rates
•	Deposit to an hours bank (when total amount of time needed will be unknown, patient will pay for a number of hours upfront, and amount will be reconciled throughout the relationship)
•	Retainers (a certain number of hours per week or month, depending on your needs)
•	Project fees
•	Percent of savings (example: review of hospital billings)

Asking about the cost of services is part of your patient advocate interview process. Be sure to get a good idea of what the work will cost before you hire your patient advocate.

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